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Multichannel and multilingual communication

In developmentCross-sector solution

Communicate across channels in the languages recipients understand

HakaComm helps organizations prepare and deliver personalized or large-scale communications, including in local languages. It is a cross-sector solution in the Communication domain that can also be integrated by other HAKA applications, notably Educ'Notes.

Who it's for

  • Schools and institutions

    Inform families and students in a personalized way, in their language.

  • Ministries and public institutions

    Deliver large-scale public-information campaigns.

  • NGOs and international organizations

    Reach targeted populations for awareness and alerts.

  • Businesses

    Communicate with employees, clients and communities.

  • Information and awareness campaigns

    Reach large populations with messages tailored to each language.

Non-exhaustive list.

What the application helps achieve

  • The right message, in the right language

    Address each recipient in a language they understand, including local languages.

  • Personalized or large-scale

    Prepare communications with variables or reach large populations.

  • Controlled preparation

    Design, validate and schedule before delivery, with traceability.

Key capabilities

  • In the product todayContacts and audiences (static and dynamic)
  • In the product todayConsents (journal and per-channel state)
  • In the product todayMultilingual, versioned message templates
  • In the product todayPersonalization variables (validation and merge)
  • In the product todayCampaign preparation and validation workflow
  • In developmentLanguages, dictionaries and translation memory
  • In the product todayAudit and security (MFA, recipient masking)

Real delivery across channels and enrichment of language content are being built progressively.

Channels planned according to product activation

App and pushSMSEmailWhatsAppVoice

How it works

  1. Prepare the message and audience

  2. Validate in the workflow

  3. Deliver and track

HAKA Platform

Foundations shared across the HAKA suite

  • Identity and access
  • Notifications and multilingual communication
  • Audit and traceability
  • Cloud and integrations

Maturity and availability

In development

The product is currently being built, with its scope and user journeys still being refined.

Let's discuss your needs

Let's talk about your organization and how this application can simplify your work.